Privacy Policy
Introduction
The Roam Project CIC is committed to protecting your privacy. This policy explains how we collect, use and store your personal information when you use our website or contact us. We only collect information we genuinely need, and we never sell your data.
Who We Are
The Roam Project CIC
A registered Community Interest Company in England and Wales.
If you have any questions about this policy, you can contact us through the website’s contact form.
What Information We Collect
We may collect the following information:
Information you give us:
Your name
Your email address
Your message or enquiry
Additional details you choose to share (for example: school, organisation, volunteering interests)
Information collected automatically:
Basic website analytics such as page views, device type and general location (non‑identifiable)
Cookies to help the site function and improve user experience
We do not collect sensitive information unless you choose to share it.
How We Use Your Information
We use your information to:
Respond to enquiries
Connect you with the right part of our team (volunteering, schools, media, partnerships)
Improve our website and user experience
Keep records of communication for admin purposes
Share relevant information you asked for (for example: opportunities or session details)
We do not use your information for marketing unless you explicitly opt in.
Legal Basis for Using Your Data
We process your data based on one or more of the following:
Consent (for example: submitting a form)
Legitimate interests (for example: responding to an enquiry)
Legal obligations (for example: safeguarding where required)
How We Store and Protect Your Data
Your information is stored securely.
We limit access to team members who need it.
We protect your data from loss, misuse and unauthorised access.
We only keep your data for as long as necessary to fulfil the purpose it was collected for.
Sharing Your Data
We do not sell or give your data to third parties.
We may share information only when:
Required by law
It relates to safeguarding concerns
You have given clear permission
Your Rights
You have the right to:
Access your personal information
Ask us to correct or update it
Request deletion of your data
Withdraw consent at any time
Raise concerns about how your data is used
To do this, contact us through the website.
Cookies
Our website may use cookies to:
Help the site run smoothly
Analyse basic website usage
You can manage or disable cookies through your browser settings.
Links to Other Websites
Our website may include links to external sites (for example: press articles or partners). We are not responsible for the privacy practices of those sites.
Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.